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Delivery Policy

  WHEN WILL I RECEIVE MY PARCEL?

Note: Each order is shipped via FedEx. The shipping fee costs 10% of the total amount of your order.

Every shipment has a price range rule according to different recipient addresses.

Shipping fee costs NO LESS THAN minimum charge and NO MORE THAN maximum charge.

HOW TO TRACK MY ORDER?

Each parcel comes with a FedEx tracking number which you could find in our notes to you below the order.

FedEx order tracking link    https://www.fedex.com/zh-tw/tracking.html

SPECIAL NEED FOR MY ORDER

If you have special needs such as packaging service and other inquiries, please add notes to your order,

or contact us through: sales2@mr-sci.com

Service time: UTC+8(Taiwan time) AM10:00-PM18:00

RETURN POLICY

We offer FREE RETURN SERVICE to our customers, yet we’re not in charge of the shipping fee.

Please choose an optional carrier and inform us of your tracking number.

As soon as we receive the returned parcel, we will proceed to refund through PayPal or credit card.

You cannot request a return service if the following situation happens:

  Items that have been received more than 30 days

Items whose packages have been opened 

  DIY collection products (e.g. After School collection, Davinci collection, Pocket curiosities)

 HOW TO PAY?

US dollars    PayPal (extra 4.5% service is charged)

NT dollars    Credit card

 

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