How do I know if my inquiry has been read by staff at Mr. Sci. Science Factory?
When you submit your information and message, we will send you an e-mail confirming receipt of your inquiry. Our sales will contact you within 3 business days.
What's the minimum value of each order?
USD3,500.
If my order value is less than minimum, what will happen?
You will be charged for handling fee of USD 350.
- All orders subject to acceptance by Mr. Sci. Science Factory.
- All purchase orders must be signed by an authorized buyer.
- All prices are subject to change without notice.
What payment term can I use?
Buyer must pay the order amounts in the term of T/T BEDORE PRODUCTION.
What currency can I choose to pay?
The payments must be made in US Dollars.
What options of delivery do I have?
All goods shipped FOB TAIWAN or EX WORK.
What would happen if I fail to make the advance payment of the order amounts within the prescribed payment period?
The order will be cancelled.
Who will be responsible for the financial charges charged by the remittance bank?
The buyer.
Buyer can make payment on your own account or through the account in the name of a third party. In the case of the payment from a third-party, Buyer shall retain complete and original records for not less than two years proving that the payment has been authorized by the payer to settle the order amounts under the Order on Buyer’s behalf. Buyer is required to provide such evidence when any dispute with respect to the payment occurs or Alibaba.com reasonably believes necessary.
What should I do if my goods need to be shipped or received by a certain date?
Please state this on your order.
Would back-order happen?
Yes, but few. Since we are a design house and many merchandise should be customized, back-orders should be expected. Please note on your order if you don’t accept back-orders.
Would I be charged for anything If I must cancel an order after I've paid?
Yes, we reserve the right to charge a fee for unpacking and restocking. – See more at: Shipment & Cancellation
